Terms of Service
Effective Date: February 21, 2026 (Last Updated)
Please read these Terms of Service ("Terms") carefully before using the PrayBloom mobile application ("Service") operated by nuvel ("Company," "we," "us," or "our"). By accessing or using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service.
1. Eligibility
You must be at least 13 years of age to use the Service. If you are under 18, you represent that your parent or legal guardian has reviewed and agreed to these Terms on your behalf. We do not knowingly collect personal information from children under 13 in compliance with the Children's Online Privacy Protection Act (COPPA). If we learn that we have collected information from a child under 13, we will promptly delete it.
2. Description of Service
The Service provides:
- Prayer Management: Create, edit, delete, save, and view prayer records; track prayer responses; set prayer reminders.
- AI Chat Counseling: AI-powered conversational guidance for faith-related questions, Bible verse references, and spiritual life advice.
- Additional features as developed or provided through partnerships.
3. Account Registration and Termination
- You may register by completing the sign-up form or using a supported social login provider and agreeing to these Terms.
- You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.
- You may delete your account at any time through the app settings. Upon deletion, your data will be removed in accordance with our Privacy Policy and applicable law.
- We reserve the right to suspend or terminate your account if you violate these Terms.
4. Subscription and Payments
- Certain features require a paid subscription. Pricing and plan details are displayed within the Service.
- Payments are processed through Paddle, our authorized payment processor. By subscribing, you agree to Paddle's Terms of Service.
- Subscriptions do not auto-renew. You must manually repurchase when your subscription expires to maintain premium access.
- Refunds may be requested within 14 days of purchase. For full details, please see our Refund & Cancellation Policy.
- To request a refund, contact us at support@praybloom.com.
5. AI Chat Counseling Disclaimer
- AI Chat Counseling is generated by artificial intelligence and does not constitute professional pastoral, psychological, medical, or legal advice.
- AI responses are for informational and reference purposes only. We do not guarantee their accuracy, completeness, or suitability for any particular purpose.
- AI Chat Counseling is not a substitute for professional help. If you are in crisis, experiencing suicidal thoughts, self-harm, or any emergency, please contact: 988 Suicide & Crisis Lifeline (call or text 988), Crisis Text Line (text HOME to 741741), or 911 for emergencies.
- You acknowledge that you use AI Chat Counseling at your own risk.
6. User Conduct
You agree not to:
- Provide false or misleading information during registration or use of the Service.
- Impersonate another person or use another person's account without authorization.
- Copy, distribute, or commercially exploit any content obtained through the Service without prior written consent.
- Infringe on the intellectual property rights of the Company or any third party.
- Interfere with or disrupt the Service, servers, or networks connected to the Service.
- Use the Service for any unlawful purpose or in violation of any applicable law or regulation.
- Attempt to reverse-engineer, decompile, or disassemble any part of the Service.
7. Intellectual Property
- All intellectual property rights in the Service, including software, design, text, and graphics, are owned by or licensed to the Company.
- You retain ownership of prayer records and content you create. By using the Service, you grant us a limited license to store and process your content solely for the purpose of providing the Service.
- You may not use our trademarks, logos, or branding without prior written permission.
8. Disclaimer of Warranties
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. YOUR USE OF THE SERVICE IS AT YOUR SOLE RISK.
9. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL THE COMPANY, ITS OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR IN CONNECTION WITH YOUR ACCESS TO OR USE OF (OR INABILITY TO USE) THE SERVICE, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), STATUTE, OR ANY OTHER LEGAL THEORY. OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID TO US IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR ONE HUNDRED DOLLARS ($100), WHICHEVER IS GREATER.
10. Indemnification
You agree to indemnify, defend, and hold harmless the Company and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or in connection with: (a) your use of the Service; (b) your violation of these Terms; (c) your violation of any rights of a third party; or (d) any content you submit through the Service.
11. Dispute Resolution & Arbitration
- Informal Resolution: Before filing a formal dispute, you agree to contact us at our support email to attempt to resolve the dispute informally for at least 30 days.
- Binding Arbitration: Any dispute that cannot be resolved informally shall be resolved by binding arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules. Arbitration shall take place in the state of your residence or another mutually agreed location.
- Class Action Waiver: YOU AGREE THAT ANY DISPUTE RESOLUTION PROCEEDINGS WILL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT IN A CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION. If this waiver is found to be unenforceable, the entire arbitration provision shall be void.
- Small Claims Exception: Either party may bring an individual action in small claims court for disputes within its jurisdiction.
12. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of California, United States, without regard to its conflict of law provisions. To the extent litigation is permitted under these Terms, you consent to the exclusive jurisdiction of the state and federal courts located in California.
13. Changes to Terms
- We may update these Terms from time to time. We will notify you of material changes by posting the updated Terms within the Service and updating the "Effective Date" above.
- Your continued use of the Service after the updated Terms become effective constitutes your acceptance of the changes.
- If you do not agree to the updated Terms, you must stop using the Service and delete your account.
14. Service Modifications and Termination
- We reserve the right to modify, suspend, or discontinue the Service (or any part thereof) at any time, with or without notice.
- For permanent discontinuation, we will provide at least 30 days' notice and a reasonable data export period.
- We shall not be liable for any modification, suspension, or discontinuation of the Service.
15. General Provisions
- Entire Agreement: These Terms, together with the Privacy Policy, constitute the entire agreement between you and the Company regarding the Service.
- Severability: If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.
- Waiver: Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.
- Assignment: You may not assign or transfer these Terms without our prior written consent. We may assign our rights and obligations without restriction.
16. Contact Us
If you have questions about these Terms, please contact us at:
PrayBloom Support
Email: support@praybloom.com
These Terms of Service are effective as of February 21, 2026.